Privacy Policy

Helen Stevens Parent Infant Consultants (ABN 71 385 638 390) operates www.helenstevens.com.au, its social media pages and forums, and it’s related network and is committed to the protection of your personal information (as defined in the Privacy Act 1988 (Cth)). Helen Stevens Parent Infant Consultants policies and procedures include this Privacy Policy which has been designed to ensure that your personal information is protected and handled in accordance with the Privacy Act 1988 (Cth). This Privacy Policy has been modelled on, but is not bound by, the National Privacy Principles. This Privacy Policy contains
the following important information for customers and users of the our online platforms.

This Privacy Policy deals with the following areas:

Collection of your personal information
How Helen Stevens Parent Infant Consultants uses your information
Disclosure of your information
Security of your information
How to access, correct or update your information
How to contact Helen Stevens Parent Infant Consultants.

1. COLLECTION OF YOUR PERSONAL INFORMATION
1.1 Helen Stevens Parent Infant Consultants’ primary reason for collecting Personal Information is to supply customers or users with the products and services it or it’s suppliers and partners offer. Helen Stevens Parent Infant Consultants only collects Personal Information where the information is necessary for Helen Stevens Parent Infant Consultants to perform its functions or activities.
1.2 Helen Stevens Parent Infant Consultants will only collect Personal Information from individuals with consent.
1.3 Helen Stevens Parent Infant Consultants collects information in the following way:
i) When you buy goods and services from Helen Stevens Parent Infant Consultants.
ii) When you setup an account or register with Helen Stevens Parent Infant Consultants through its website.
iii) When financial transactions are conducted with Helen Stevens Parent Infant Consultants or through its website.
iv) When you subscribe to, or enquire about, any of Helen Stevens Parent Infant Consultants services or products on its website.

2. HOW Helen Stevens Parent Infant Consultants USES YOUR INFORMATION
2.1 Helen Stevens Parent Infant Consultants uses the information collected for the primary reason of providing its goods and services to you. The use of the information includes administration and billing, account management, communication to you about Helen Stevens Parent Infant Consultants’ goods and services, account keeping and other related functions.
2.2 Helen Stevens Parent Infant Consultants may use your information to communicate offers of our goods and services to you or of our related entities.

3. DISCLOSURE OF YOUR INFORMATION
3.1 The information that Helen Stevens Parent Infant Consultants collects is disclosed to third parties when you have:
i. consented to the use or disclosure of the information;
ii. when third party financial transactions are required to be processed to provide Helen Stevens Parent Infant Consultants goods or services.
iii. where we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone’s health or safety or the public’s health or safety;
iv. where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities;
v. where such use or disclosure is required under or authorised by law.
vi. where we reasonably believe that the use or disclosure is necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for, conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.

4. SECURITY OF YOUR INFORMATION
4.1 Helen Stevens Parent Infant Consultants places a great importance on the security of all information associated with our customers.
4.2 Helen Stevens Parent Infant Consultants retains the information you provide to us to enable us to verify transactions and customer details and to retain adequate records for legal and accounting purposes.
4.3 Whilst Helen Stevens Parent Infant Consultants strives to protect customer information, no data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result Helen Stevens Parent Infant Consultants cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk.

5. HOW TO ACCESS, CORRECT OR UPDATE YOUR INFORMATION
5.1 Helen Stevens Parent Infant Consultants is committed to maintaining accurate, timely, relevant and appropriate information about our customers and website users.
5.2. As long as your request for your personal information is reasonable and you provide us with a proper reason as to why you want to access the information, we will give you access to that information by contacting us at info@helenstevens.com.au
5.3 We will attempt to correct inaccurate information upon receiving advice from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.
5.4 If we refuse to provide you with access or correct the personal information held about you by us, then we will provide reasons for such refusal.

6. HOW TO CONTACT Helen Stevens Parent Infant Consultants
If you have any information about our Privacy Policy please contact us at info@helenstevens.com.au.

7. ACCEPTING OUR POLICIES
By using our site and dealing with us you agree to our Privacy Policy